FAQ
Q: WHEN DO I RECEIVE MY ORDER(S)?
We will take 2-3 days to process webdesign orders.
Door step delivery will take 1-3 working days
Local Registered Post will take 2-6 working days
International shipping may take up to 6 weeks
Q: CAN I RESIZE MY BRACELET?
For resizing, kindly email us for details within 3 days of receiving your piece/s.
Customers will be responsible for any return postage & fees. Alternatively, customers
may also drop by our store for servicing by appointment.
One time complimentary resizing/re-stringing service is provided.
There after, a $20 service fee will be applied.
Q: ARE YOUR CRYSTALS NATURAL?
All our crystals and gemstones are 100% genuine,
Any irregularities (lines, different color shades etc.)
should be considered as natural features of the crystals and gemstones, not flaws.
Q: WHAT CURRENCY AM I CHARGED?
We are based in Singapore and all items listed are in SGD.
Q: DO YOU SHIP WORLDWIDE?
Yes we do!
Flat Rate of $10.90SGD
Brunei, Malaysia, Indonesia, Philippines, Taiwan, Thailand, Vietnam
Flat Rate of $18SGD to the rest of the world
Free Local shipping for orders of $128SGD and above
Free International Shipping for orders of $290SGD and above