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FAQ

Q: WHEN DO I RECEIVE MY ORDER(S)?

We will take 2-3 days to process webdesign orders. 

Door step delivery will take 1-3 working days

Local Registered Post will take 2-6 working days

International shipping may take up to 6 weeks

 

Q: CAN I RESIZE MY BRACELET?

For resizing, kindly email us for details within 3 days of receiving your piece/s. 

Customers will be responsible for any return postage & fees. Alternatively, customers

 may also drop by our store for servicing by appointment.

One time complimentary resizing/re-stringing service is provided.

There after, a $20 service fee will be applied.

Q: ARE YOUR CRYSTALS NATURAL?

All our crystals and gemstones are 100% genuine,

Any irregularities (lines, different color shades etc.)

should be considered as natural features of the crystals and gemstones, not flaws.

Q: WHAT CURRENCY AM I CHARGED?

We are based in Singapore and all items listed are in SGD.

Q: DO YOU SHIP WORLDWIDE?

Yes we do!

Flat Rate of $10.90SGD 

Brunei, Malaysia, Indonesia, Philippines, Taiwan, Thailand, Vietnam

Flat Rate of $18SGD to the rest of the world

Free Local shipping for orders of $128SGD and above

Free International Shipping for orders of $290SGD and above

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